Communicate effectively with your tenants: across your entire portfolio, within a building or in a single rental unit.
Omnichannel: capture all the channels No matter which communication channel your tenants prefer, all information is gathered in the Cockpit for further processing.
Pinboard Tenants can communicate efficiently with the property manager or with each other and strengthen the tenant community.
Email-to-ticket Tenant requests sent via email automatically generate tickets in the Cockpit for further processing.
Tenant operations center Forward phone calls to an integrated call center. Incoming telephone requests from your tenants are handled and recorded in the Cockpit.
Omnichannel: capture all the channels
Enable tenants to choose their preferred communication channel - for inbound and outbound communications
Include all channels: email, app, webform, whatsapp, phone, letter, ...
Requests across all channels are captured in one place
Requests in the system are immediately linked to tenant data
Pinboard
Digital pinboard for communication among neighbors
Communicate repair announcements or similar information easily to tenants
Highlight important announcements with push or email notifications
Option to add comments, pictures and a "like" button
Email-to-ticket
Emails from tenants arrive in the Cockpit in the form of tickets
Emails from registered tenants are automatically linked to tenant data in the Cockpit
Reply to email requests directly from the Cockpit
Tenant operations center
Forward tenant inquiries to an integrated call center
Call center employees enter tenant requests in the Cockpit
Administrators can edit and process tickets conveniently in the Cockpit
Work with one system and reduce additional contact points
