Here you will find questions that we are frequently asked in connection with legal requirements.

Whether a particular declaration on the platform is legally binding depends on the content and the contractual requirements. In principle, agreements can be made about the platform which are binding and should therefore be taken seriously. Excluded from this are such declarations which have to be made in a certain form according to law or contract. For instance, written form is required in the following cases:


  • Signing of a residential rental agreement (§ 550 BGB)
  • Termination of a rental agreement (§ 568 BGB)


  • Art. 12ff. Swiss Code of Obligations ("OR") e.g. Setting of the tenant's deadline with regard to a rental deposit, as well as the declaration when the deposit has already been made (pursuant to Art. 259g para. 1 OR)
  • Consent by the landlord to renewals and changes made to the object by the tenant (Art. 260a Para. 1 OR)
  • Agreement regarding the restoration of the rental object to its original condition in the case of renovations or changes made by the tenant as a right grated by the landlord (Art. 260a Para. 2 OR)
  • Fixing of a deadline with threat of termination in the event of late payment (Art. 257d OR)
  • Stern reminder for conduct contrary to the contract with respect to an extraordinary termination (pursuant to Art. 257f OR)
  • Termination of the rental contract by the tenant (Art. 266l Para. 1 OR)

If a certain communication channel is included in a contractual relationship, both parties are obliged to regularly check the channel for legally significant declarations.

If there is no formal requirement, so-called Declarations of Intent can be made via the portal (e.g. appointment or purchase agreements). These Declarations of Intent are then binding for both parties and should therefore be taken seriously.This corresponds to the same practice as for e-mails.

**Please note that the general legal information we provide does neither constitute nor take the place of any kind of legal advice or training. Like most legal regulations, the standards applicable to you and their concrete interpretation may differ. Our information is based on our understanding of the legal regulations mentioned at the time this document was prepared. We assume no liability or warranty for the accuracy, completeness or timeliness of the information provided.**

The protection of personal data entrusted to us is of the utmost importance to all of us at Allthings.

In our   Privacy Policy you will find information about the measures Allthings takes to protect your privacy. You can find more information about our security standards here.


You can find information about our tracking mechanisms and what data they collect in our Privacy Policy.

We only use cookies that are necessary for the operation of the application: Session cookies and cookies for storing user settings such as preferred language. No targeting cookies are used for online advertising. You can find more information about cookies in our Apps and on our website in our Privacy Policy.

If you do not wish Allthings to save cookies, please set your Internet browser so as to delete cookies from your computer's hard drive, block all or certain cookies, or issue a warning before cookies are stored.On our website, you can also accept or decline the use of cookies.

Find more information about cookies in our Privacy Policy.

No, Allthings does not support social plug-ins or other social media features for login or other identification purposes.

ou can find out more about social plug-ins in our Privacy Policy.

No, not yet. However, this is planned for the future.

With our terms of use, the user agrees to two types of communications. On the one hand, these are messages to which Allthings is legally bound. On the other hand, these are business messages. This includes, for example, confirmations or notifications of a change in the terms of use. Messages are sent to the e-mail address provided by the user during the registration process. These messages are not advertising content.

More information can be found in the Terms of Use for App and CockpitUsers.

The customer does not have to supply user data to Allthings, but we would recommend it.

If no user data such as email address, gender, surname and first name are exchanged, this may have the disadvantage that the invitation of users has to be carried out manually and therefore becomes more time-consuming. This is not relevant for a small number of tenants. If, however, entire portfolios are managed via the platform, the transfer of personal data via the ERP interface is highly recommended.