icon ticketing 2.0

TICKETING

Receive, process, forward and resolve tenant inquiries and damage reports. With our ticketing system you have all tasks under control.

smart form

Smart webform 
Tenants can easily and directly send their requests to the property manager via webform.
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Inquiries via app
Tenants can easily report damages and send inquiries through the app.
ticket computer

Processing of tickets
Incoming tenant requests in the form of tickets can be processed centrally in the Cockpit.
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Forward tenant requests
Forward tickets easily to responsible colleagues, service providers or a craftspeople platform.
new service request EN

Send enquiries via app

  • Conveniently submit requests via app on your smartphone
  • Upload pictures for damage reports
  • Contact your property management at any time
  • Transparent overview of the current status of the request

Smart webform 

  • Easy and fast integration into existing systems
  • No login data necessary - conveniently accessible for all tenants
  • Language barrier-free tenant management
webform En 2
ticketing pic EN

Processing of tickets

  • Tenant inquiries arrive in the Cockpit in the form of tickets 
  • Overview of tenant request history at a single glance
  • Contact information for tenant inquiries always at hand
  • Transparent status overview of all requests

Forward tenant requests 

  • Allocate tenant requests to a colleague with a single click
  • Forward damage reports comfortably to facility managers or a craftspeople platform.
  • Craftspeople can arrange appointments directly with tenants
  • Minimize communication efforts
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Other functionalities
icon booking 2.0 EN
icon documents EN
icon interfaces EN
icon communication EN
icon integrations EN