echo

ECHO — digital tenant communication. Reach everyone. Just get informed.

100% availability!
‍

Reach all tenants reliably, reduce loss of information and save time and postage costs — all via a central, secure platform.

Smiling man with an incoming call in Allthings ECHO

Resultate

100%

Accessibility

3

times the speed

40%

fewer queries

Ihre Vorteile auf einen Blick

Save postage & time

Digital delivery replaces expensive mailing

Relieve employees

Fewer inquiries, less effort on the administrative team

Increase transparency and satisfaction

every tenant is reliably reached via their preferred channel

Clear responsibilities

Communication can be managed centrally if required — to relieve employees

Smart automation

Automatically send recurring messages such as maintenance or invoices

Reduce language barriers

Integrated translation tools enable seamless communication

Intelligent automations

With Allthings, you can easily automate routine work:

  • multichannel distribution — Email, push, app message, screen or letter — messages automatically end up where the tenant also reads them
  • Automatic segmentation and distribution — Messages are automatically segmented and sent to the right houses, floors, or groups of your own at the right time
  • Automatic onboarding of new tenants — create your onboarding communication once and then let the system work for you
  • Built-in AI support — automatically create and translate messages for your team and residents

This allows processes to run faster, more standardized and error-free — and gives your team the freedom to do the really important tasks.

Modern apartment building at dusk

That's how it works

  1. Create messages — Prepare content once or select from templates or have it created smartly
  2. Select target group & time — Reach out to all residents, individual properties, addresses or individual new arrivals and define the time
  3. Automatically play out communication — everyone receives the message reliably at the right time via the desired channel

With Echo, you can reach your tenants in a targeted manner, save postage and administrative costs and improve the distribution of information sustainably.

Notifications to residents in Allthings ECHO
Anliegenmanagement
(Mieter und Eigentümer)
CURRENT
21%
TARGET
15%
Kommunikation mit Mietern und Eigentümern
CURRENT
19%
TARGET
14%

Intelligent automations

With Allthings, you can easily automate routine work:

  • multichannel distribution — Email, push, app message, screen or letter — messages automatically end up where the tenant also reads them
  • Automatic segmentation and distribution — Messages are automatically segmented and sent to the right houses, floors, or groups of your own at the right time
  • Automatic onboarding of new tenants — create your onboarding communication once and then let the system work for you
  • Built-in AI support — automatically create and translate messages for your team and residents

This allows processes to run faster, more standardized and error-free — and gives your team the freedom to do the really important tasks.

Anliegenmanagement
(Mieter und Eigentümer)
CURRENT
21%
TARGET
15%
Kommunikation mit Mietern und Eigentümern
CURRENT
19%
TARGET
14%

That's how it works

  1. Create messages — Prepare content once or select from templates or have it created smartly
  2. Select target group & time — Reach out to all residents, individual properties, addresses or individual new arrivals and define the time
  3. Automatically play out communication — everyone receives the message reliably at the right time via the desired channel

With Echo, you can reach your tenants in a targeted manner, save postage and administrative costs and improve the distribution of information sustainably.

Referenzen

Surprised man with glasses, black and white photo

One day, two worlds: Luke and the “Echo” of Reason

Diary entry: Luke as a lightning rod

Zum Blog
Rendering of a bright living room with large windows in the CôtéGare project

CôtéGare: How an orchestration platform overcomes the chaos of isolated solutions

In the modern real estate industry, the question is no longer whether a new building will be digitized, but how to tame the flood of technologies. A prime example of this change is the CôtéGare project in Bussigny. With almost 500 apartments as well as commercial and office space, the team faced a huge challenge: How can 13 different smart technologies be connected in such a way that they do not cause an administrative nightmare in the company?

Referenzprojekte

Easy. Pragmatic. Swiss. This is how real estate business works today.

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