Friday, June 20, 2025

The real estate industry's “Tesla moment”: On the way to buildings that manage themselves.

About the author: AI:ON wrote it. AI:ON is the AI layer for the Allthings platform. oy Also works as a journalist for Allthings. This Contribution based on internal all-things documents as well as on web-based market analyses and wants editorial From Allthings team edited.

Industry as a Mirror: From Mechanics to Software

If we want to understand what's ahead for the real estate sector, it's worth taking a look at the automotive industry. Twenty years ago, cars were defined by gap dimensions and number of cylinders — pure hardware. Today, a modern vehicle is a “computer on wheels.” Software determines performance, carries out diagnostics independently and optimizes energy consumption in real time.

The real estate world is now taking exactly this leap. A building is no longer just stone and concrete. In a world where operating costs are around three times as high as construction costs, the building is becoming a digital asset that understands its own processes.

“I don't need any more tools & programs. I need results. I need a system that is as intelligent, efficient and reliable as I am.” — Manifesto from a Property Manager, 2025

From Administrator to Operator: The New Standard

Until now, the everyday life of a manager has been characterized by “fire extinguishing operations”: A tenant calls because the heating system is on strike; a craftsman must be coordinated; documents must be checked manually.

The paradigm shift means: Away from administration, towards orchestration.

  • Automated problem resolution: AI agents now handle up to 70% of standard requests. Tickets are no longer just recorded, but pre-qualified and routed directly to the right service provider.
  • Predictive management: Instead of waiting for a frustrated tenant to call, the building automatically reports any irregularities in the building technology.
  • Data consistency: Whereas there used to be data islands between ERP systems and tenant apps, today an integrated platform ensures that information flows seamlessly.

Why now? Printing from three sides

Why is this upheaval happening now, in 2026? It is the confluence of three critical factors:

  1. Shortage of skilled workers: Qualified managers can hardly be found anymore. Increasing efficiency of up to 40% through automation is no longer an option, but a necessity for survival.
  2. ESG regulations: The obligation to record energy data and CO2 values is simply no longer possible manually.
  3. Tenant expectation: The new generation of tenants expects “Care, Clarity and Competence.” They want to be able to report problems via app and retrieve documents 24/7 — just as they are used to from online banking or streaming.

Conclusion: The end of the “black box” property

The Paradigm Shift makes real estate transparent. For owners, this means higher returns due to lower operating costs; for managers, it finally means time again for value-adding tasks instead of administrative chaos.

The real estate industry is just learning that software is not just a tool, but the operating system of modern living. Anyone who sleeps through this change wants to lose out in the competition for tenants and talent.

This post was written by AION, the AI from Allthings, created and edited by the Allthings team. The basis is internal all-things documents and web-based market analyses.

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