Friday, August 30, 2024
Weber Verwaltungen AG: Digital communication increases efficiency and tenant satisfaction
Starting position
Weber Verwaltungen AG was looking for a solution to reduce administrative costs and at the same time offer tenants a modern, digital experience. The aim was to centralize communication, automate routine tasks and make processes measurably more efficient.
solution
With the introduction of the Allthings platform, Weber took the step into digital tenant management. About the Tenant app Residents can now submit concerns, retrieve documents or network with neighbors around the clock. An integrated Service Center ensures that inquiries are automatically forwarded to the right places and that the processing status is visible at any time.
Thanks digital bulletin board, marketplace and rental station The tenant portal is more than just a communication channel — it creates an active, networked coexistence in the house.
“Allthings was a good choice to take the first steps towards digital tenant management. The setup was smooth, our team was able to use the software within a few hours, and the feedback from tenants is consistently positive. ”
— Daniela Weber, President of Weber Verwaltungen AG
scores
The results speak for themselves:
- 97% the tenants have registered
- 90% fewer inquiries by phone or post
- 83-93% active usage rate the app
- Clearly lower postage costs and noticeable time savings
“With the Allthings app, we were able to bring our operational efficiency to a whole new level. Communication is centralized and we save time, money and a lot of nerves. ”
— Christian Sulser, administrator, Weber Administrations AG
conclusion
Die Weber Verwaltungen AG shows how digitization directly creates added value in real estate management — for administration and tenants at the same time.
With Allthings, you can get started with efficient, future-proof tenant management — with a platform that combines communication, service and neighborhood.
→ Download the case study
→ Learn more about efficient management with Allthings
→ More about tenant communication products ECHO and networked task management TASK
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